Privacy Policy

1. Information We Collect

We may collect information that you choose to provide, including your name, email address, phone number, company name, website, service interests, appointment details, and the contents of messages or form submissions.

We may also collect certain information automatically when you use our website, such as your IP address, browser and device information, approximate location derived from your IP address, pages viewed, referral source, interactions with the website, and cookie or similar-technology identifiers.

2. How We Use Your Information

We may use information we collect to:

• Respond to inquiries, requests, and appointment bookings.
• Provide information about our services and communicate with you about your requested consultation.
• Send marketing communications when permitted by law or when you have opted in.
• Measure website activity, improve our website and services, and understand the effectiveness of our marketing.
• Protect our website, prevent fraud or misuse, and comply with legal obligations.

3. Cookies, Analytics, and Advertising Technologies

We may use cookies, pixels, and similar technologies, including tools provided by Google and Meta, to understand website usage, measure advertising performance, and help us show relevant advertising. These technologies may collect browser, device, page-view, and interaction information.

You can control many cookies through your browser settings. Blocking certain cookies may affect how parts of the website work. You may also be able to manage advertising preferences through the settings offered by Google, Meta, or the relevant advertising platform.

4. Email and Text Messages

If you provide your email address, we may send you service-related messages and, where permitted, marketing communications. You can unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us.

If you separately agree to receive text messages from Iconic Locals, we may send appointment, service, and marketing messages to the number you provide. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP. Reply HELP for help or contact us at [email protected]. Consent to receive marketing texts is not a condition of purchasing any goods or services.

5. How We Share Information

We may share information with service providers that help us operate our website, host forms, manage customer communications, schedule appointments, analyze performance, or conduct marketing. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.

We do not sell personal information for monetary consideration. However, when advertising or analytics technologies are enabled, certain identifiers and online activity may be processed by third parties for measurement or advertising purposes. Depending on where you live and applicable law, this activity may be considered sharing or targeted advertising.

6. Your Privacy Choices and Requests

Depending on applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you, or to opt out of certain uses of your information. To make a request, email [email protected] with the subject line “Privacy Request.” We may need to verify your identity before completing a request.

California residents may have additional rights under California privacy law if that law applies to our processing activities. We will honor qualifying requests as required by applicable law.

7. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, and meet legal requirements. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

8. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of the website after an update is subject to the revised policy.